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Teresa (Terri) Knudson, PMP, PgMP, is the director
of the enterprise portfolio management office at
the Mayo Clinic, Rochester, Minnesota, USA. She
can be reached at knudson.teresa@mayo.edu.
across our organization, we’re ;nding more and
more that it’s necessary to de;ne di;erent categories of portfolios. ;e Mayo Clinic has multiple
portfolios in a two-level structure. ;e top level
consists of seven executive portfolios that directly
align with our high-level business structure and
are owned by the senior executives. ;e next level
aligns with the operational business structure and
provides portfolio management functionality to
each department as it becomes ready to use portfolios for its speci;c business area.
All the projects in our portfolio management
information system (PMIS) roll up into one of our
executive portfolios and may also align to one or
more of the operational portfolios. Sounds simple
enough, but in our very matrixed environment we
are realizing the need for portfolios by other business units, divisions, centers and various specialty
groups. Since a portfolio is actually any collection
of projects that are grouped together, the various
portfolio management teams may have projects
that are included in a number of other portfolios
as well. Instead of more portfolios, the idea of sub-portfolios may be a better solution for simplifying
this structure. ;is maintains the alignment under
the executive level while allowing for separate
management. A good example is within our IT
department, where we have developed multiple
portfolios and do sub-portfolio reporting based on
organizational structure and sta;ng assignments.
It’s easy to see how this can get very complex
very quickly as more projects are added into the
portfolios. ;erefore, it’s bene;cial to have an
overall framework as you build out your portfolio
model. Doing this provides for more comprehensive portfolios, while supporting transparency,
awareness and clarity across the organization.
As you think about your own organization,
what does your portfolio structure look like?
What’s in your portfolio? How do both of these
re;ect and support your organizational management needs? PM
The more I read about portfolio management, the
more I learn about what it means. ;e de;nitions
seem straightforward enough: PMI’s Standard
for Portfolio Management—;ird Edition de;nes
a portfolio as “a collection of projects, programs,
sub-portfolios and operations grouped together to
facilitate the e;ective management of that work
to meet strategic business objectives.” ;is sounds
very logical and obvious, but putting it into practice isn’t quite so cut-and-dried.
At the Mayo Clinic, we’re still evolving our port-
folio structure to ;nd a model that works best for
our overall organization. As use of this is expand-
ing, it got me thinking about what was actually in
our portfolios today and what we should be put-
ting into them in the future. When we set out
to de;ne our portfolios years ago, the easi-
est place to start was at the beginning with
projects. Once the organization under-
stood what projects really were, we began
expanding into programs, which allows for
us to group projects into a collective set
based on a common outcome or set of
bene;ts. And here, just like our initial
work with projects, is where we are still
working on growing our knowledge of
what constitutes a pro-
gram and how man-
agement of this di;ers
from projects.
As we continue to
maneuver programs, and
as portfolio management expands
Building a portfolio can get complicated
quickly, but a little out-of-the-box thinking
could present the solution you need.
BY TERESA ;TERRI; KNUDSON, PMP, PgMP
ADJUSTING
THE MODEL