10 PM NETWORK JULY 2015 WWW.PMI.ORG
NEED FOR SPEED
Global demand for streaming data
is skyrocketing—and there’s no cap
in sight. Fueled by the popularity of
data-heavy web services such as video
conferencing and interactive gaming,
global Internet bandwidth demand will
increase an average of 21 percent each
year through 2018, according to Cisco.
To satisfy that demand, Internet
service providers (ISPs) are launching ;xed-line
broadband network build-out and upgrade projects. Virgin Media in February announced a £ 3
billion e;ort to upgrade the organization’s existing
U.K. network to deliver faster speeds and more
robust service to 4 million homes. Italy’s government earlier this year approved a ; 12 billion
plan to build a nationwide ;ber-optic network to
replace aging copper wires that o;er slower Internet connections than ;ber. Fiber-optic networks
are considered the gold standard for speed, reliability and ability to handle future demand. But
that quality only comes with hard work.
“Fiber rollouts are one of the most challenging
and complex types of projects,” says Alex
Ramoneda, PMP, assistant director, ;ber networks,
Ooredoo, Doha, Qatar. His company delivers
mobile and ;xed broadband Internet services
across the Middle East, North Africa and Southeast Asia.
Good Input, Good Output
Broadband project plans must account for expansive geographies and vendors that specialize
in unique technology areas. ;at’s why project
managers must build teams with the right mix
of expertise, says Paige Sherman, PMP, a Washington, D.C., USA-based professional member
of technical sta;, Verizon, a PMI Global Executive Council member. She makes every e;ort to
personally select the team members involved in
her projects, looking for experts in areas such as
speci;c technologies, customer experience, testing
and regulatory matters to reduce project risks.
“It’s very important to have the right people ask-
ing the right questions,” Ms. Sherman says. “;ey
may know some risks are com-
ing based on previous project
Testing the network’s sta-
bility and average upload/
download speeds is another
crucial part of any broadband
project, she adds. Laboratory
tests determine whether net-
work engineers and IT systems
can properly communicate
with equipment, and end-
to-end testing helps ensure a
seamless customer experience.
Sometimes Ms. Sherman pulls
in additional networking and
regulatory experts during the
testing phase to gain fresh per-
spectives on a system’s quality and compliance.
“It’s better to know what is the correct way to
do something than to assume it and be proven
wrong,” she says.
Down to the Wire
Denise Klouda, a senior project manager in New
York, New York, USA with IT services provider CSC
Corp., a PMI Global Executive Council member,
works with ISPs as they install or upgrade broadband
service for corporations. Her role often focuses on
avoiding service disruptions during the changeover.
As many as 100 engineer/application team
members may be involved in testing as the change-
over occurs, she says. “For something like that,
everything must be planned precisely,” she says.
“;ere can be no last-minute adjustments.”
Missed milestones can result in signi;cant proj-
ect cost increases as un;nished tasks snowball—
are one of
—Alex Ramoneda, PMP,
Ooredoo, Doha, Qatar
Virgin Media is spending
£ 3 billion to upgrade its
existing U.K. network.