MAKING PROJEC T MANAGEMEN T INDISPENSABLE FOR BUSINESS RESULTS.®
PMNetwork® FEBRUARY 2017 VOLUME 31, NUMBER 2
SATISFACTION
BUILDING THE
CUSTOMER EXPERIENCE
PAGE 38
OUTSOURCING
DONE RIGHT
PAGE 27
ROCK STAR STAKEHOLDERS
PAGE 44
RETHINKING
THE OLYMPICS
PAGE 30
The Rolling
Stones