Describe what a project manager is in three words or less.
essential tired controlfreak accountable rolemodel
Supergirl/Superguy magician diplomat
guide aggregator architect
organizer ringmaster flexible
responsible primary conduit main interface
How would you describe your role? Go to the PMI Career Central group to
share your thoughts.
Delivering Negative Feedback
N.K. Shrivastava, PMI-RMP, PMP, writes: Providing negative feedback is as
important (maybe more) as providing positive feedback. Here are some things I
do when I provide negative feedback:
1. Keep in mind that you are not labeling that person—rather, you are providing
input on that person’s certain behaviors. So avoid saying things like, “You are a
slow team member.” Say, “I have observed that some of your tasks lately took
longer than my expectations.”
2. Avoid using words like “always” and “never.”
3. Be specific about the behavior you are talking about. Provide recent examples to elaborate.
4. Wait until you have seen patterns of behavior rather than talking about it
right after the first incident.
5. Stay calm but strict during the conversation—don’t get emotional.
Abhinandan Sankolli writes: When I give negative feedback I follow these points:
1. Appreciate in public, but give negative feedback in private.
2. Have all your facts ready, and evaluate and analyze them before giving the
3. Never generalize. Always be specific with the facts or events.
4. Listen to their side of the story and try to analyze whether there are any
situations/events—outside or within the project—bothering them.
5. Sympathize with them but be firm on your feedback.
6. End the meeting with encouraging words.
>> Read other tips and provide your own in LinkedIn’s PMI Career Central group.
VOICES ON PROJECT MANAGEMENT BLOG
Manage the Knowledge Gaps
Dmitri Ivanenko, PMP, writes: Regard-
less of how great I am with some tasks, I
know that I must fill in my own knowledge
gaps with team members’ expertise.
Bisharat Memon, comments: I believe
that a good manager depends more on the
ability to properly communicate with a team
rather than other skills he or she may have.
I agree that in order to manage a project
better, the project manager should also
educate him- or herself about other knowledge areas, but that is seldom the case.
In order to fill the knowledge gaps and
keep the project in the right direction, the
expertise of team members should be
managed by properly communicating and
identifying their additional skills. The vision
and goal of a project manager should be
conveyed clearly enough to team members
to obtain optimum results.
>> Join the discussion at PMI.org/Voices.
WHAT IS THE BEST WAY TO LOOK
FOR JOBS THESE DAYS?
Online networking 6%
Jobs? What jobs? 9%
Live networking 20%
Online job boards 22%
Personal contacts 43%
From the Voices on Project
Management blog at PMI.org
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