pg. 58
Tipping Point
“Ultimately each hospital reaches a
point where it can’t live in a half-paper,
half-electronic world.
”
—Sallie Moore, PMP, Texas Health Resources, Arlington, Texas, USA
contents
apr09
features
32
THE GLOBAL RISK FACTOR
When outsourcing across borders, unconventional risks come with
the territory. by Malcolm Wheatley
40
A WAY OUT
Massive infrastructure investment could be a lifeline during
the global economic crisis—if project teams can bring the
megaprojects in on time and on budget. by Sarah Fister Gale
pg. 48
52
FIVE WAYS TO MAKE OR BREAK YOUR TEAM
Here’s what’s really annoying your team members—and some
tips for avoiding a mutiny. by Chauncey Hollingsworth
58
OPERATION ONLINE
A U.S. healthcare network moves into the electronic era, but
not before winning over some less-than-enthusiastic stakeholders.
by Carol Hildebrand
64
ON THE MAP: CHICAGO, ILLINOIS, USA
This no-nonsense town uses its own steely brand of project
management to weather the economic crash. by Chauncey Hollingsworth
72
COME TOGETHER
A team bridges religious and cultural differences to help restore a
Muslim fishing village after a tsunami strikes. by Tara Remiasz
A CLOSER LOOK:
VIRGINIA
DEPARTMENT OF
TRANSPORTATION,
ALEXANDRIA,
VIRGINIA, USA
A U.S. state
launches a
massive US$1.4
billion project
to expand and
upgrade its
busiest
corridor—even
as designs are
being finalized
and traffic
roars by.
cover photo by DOMINIC SANSONI
