When decision makers have the right information, 78% of projects meet
goals, 67% are completed within budget and 63% are completed on time.
According to PMI’s 2015 Pulse of the Profession: Capturing the Value of Project Management Through Decision Making, the most success-
ful organizations have three things in common when it comes to making tough calls:
n Ensure decision makers are familiar with organizational strategy
n Provide decision makers with access to the right information to make the best choices
n Implement adequate risk management practices within the decision-making process
Compared to their counterparts that struggle within these three areas,
successful organizations see:
79% more projects meeting goals
110% more projects completed within budget
128% more projects completed on schedule
Among organizations are effective
on these fronts:
80% of projects met goals
71% of projects completed within budget
66% of projects closed on time
THE PATH TO IMPROVEMENT
There are three areas that organizations can target to
make improvements: culture, people and processes.
Senior management in
one-third of organizations does not
strongly support the decisions
affecting projects and programs.
That affects accountability as
well: Decision makers take responsibility for their decisions in
only 61% of organizations.
Even though making the right
decision requires people with
the right skills and experience,
only 47% of organizations offer
training in decision-making
However, knowing who is authorized to make decisions helps:
74% of high performers have a
clear escalation process for when
decisions interfere with a practitioner’s responsibilities.
Project outcomes improve when
organizations have a decision-making process in place:
74% of projects meet goals and
business intent versus 57% of
those that don’t have a decision-making process in play.
IN THE KNOW
When decision-makers are familiar with organizational strategy:
But only one in five organizations say decision makers at the project
level are familiar with strategy and how their projects support it.
78% of projects meet goals and business intent
(versus 43% when they’re not familiar with strategy)
66% of projects are completed within budget
61% of projects are completed on time
A significant portion of respondents said they lack
fundamental project information, such as:
46% Risk assessments
40% Insight into available resources
35% Full knowledge of project requirements
When organizations effectively manage risk in
project- and program-related decisions:
75% of projects meet original goals and intent
63% of projects are delivered on budget
59% of projects close on schedule
Only two in five organizations believe they have adequate risk management
in place to support the organization overall. Only half believe they have adequate risk management relative to project- and program-related decisions.
Project leaders can’t make the right decisions without information that is current, accurate, relevant, objective and sufficient. Yet decision makers at 81% of
organizations lack the information they need.