Neal Whitten, PMP, president of The Neal
Whitten Group, is a speaker, trainer, consultant and mentor. He can be reached at neal@
essential if the team is to function at its peak.
4. Is reliable. A team is only as strong as its
weakest link, so meeting commitments and
consistently delivering quality work is essential.
An ideal team member takes personal pride in
5. Maintains a positive attitude. Adopts a can-do spirit and looks forward to challenges and
opportunities. Doesn’t make things personal.
6. Focuses on solutions. The most professionally
mature members do not engage in finger-pointing.
Instead, they focus on solving problems to move
forward and recognize that we all make mistakes
and need to learn from them, not repeat them.
7. Is proactive. Dream team members don’t focus
just on the task at hand. They look at upcoming
tasks to help ensure the team’s readiness.
8. Shares knowledge. Yes, knowledge is power.
But the best performers give it away—they don’t
hoard it. They recognize how this strengthens
the team and raises their own value and reputation in the process.
9. Takes initiative. Practices self-reliance when
appropriate and requires minimal leadership to
make things happen. Understands an assignment and domain of responsibility.
10. Gives praise to others. Recognizes the contributions of others and gives credit where due.
11. Demonstrates integrity. Integrity is knowing
the difference between right and wrong and doing
the right thing. It means never giving in to illegal
or unethical behavior. Integrity is not optional.
12. Supports others’ ideas. Team members
should be open to the ideas of others. When
a decision is made, they should be willing to
cooperate with others and support them, even if
they originally disagreed with the idea.
13. Follows the Golden Rule. Treats others in
the same manner as he or she would like to be
treated. Practices empathy.
14. Continuously improves. Seeks ways to continu-
ally improve skills as well as the processes and
procedures practiced by the team. Becomes and
remains the subject matter expert in a chosen
domain and is open to constructive criticism.
Doesn’t just correct a problem; seeks to correct
the process that allowed the problem to occur.
15. Plays for the team. Team members have to
care about the welfare of the team and its suc-
cess. They should look out for the team as if its
success is defined by each member’s
actions every day.
This list isn’t exhaustive, but it can
be a great starting point for team discussion as each point is described and
examples are shared to reinforce the
benefits to each member and the overall
team. I cannot overstate the importance
of a team embracing shared values that
serve to bond and strengthen the members along their journey.
Almost all project members want to
perform well and support the success of
the team. They want to mimic behavior
that will help the team and, in the process, make them look good as well. As
project manager, don’t forget your duty
to set a consistent example for the team
I cannot overstate the
importance of a team
embracing shared values
that serve to bond and
strengthen the members
along their journey.
No one knows project management
better than you, the
the trenches.” So
every month, PM
Network shares your
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