Upgrading the System
Services, Rio de
including Sun Microsystems, Hewlett-Packard and
What does your position entail?
I support the company’s five project managers,
who oversee 20 projects at any one time. And
I help make sure our projects are strategically
aligned with the organization’s interests—for
instance, by using a balanced scorecard as a
strategic planning tool.
Why did Arcon decide to create a PMO?
Before the creation of the PMO, project manage-
ment happened on a best-efforts basis, but schedule
For the past 20 years, Arcon Managed Security
Services has helped private and public organiza-
tions remain stable and successful by fending off
cyberattacks. Every day, the global company moni-
tors and assesses more than 2 billion potential
Yet as Arcon grew, its leaders realized the organization needed more rigorous project management practices. In early 2015, Arcon implemented
a project management office (PMO) and tapped
Ramiro Rodrigues to lead it. Over his career, Mr.
Rodrigues has implemented technology solu-