PHOTO BY STACEY BROWN
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TODD MILLER is FocUseD on
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miliTArY. As THe projecT leAD,
mr. miller oVersees A nUmber
oF projecTs AnD proDUcTs To
improVe milsUi Te, WHicH serVes
more THAn 230,000 U.s. miliTArY
On the project’s goals
it’s taking the sites that are being used by the general public—such
as Wikipedia, You Tube, Facebook and others—and creating a private,
secure version of those sites for soldiers and everyone across the U.s.
Department of Defense (DoD).
On his job
i wear multiple hats in terms of managing the products and managing
the projects that correspond to the products. so one project might be
a migration of an existing technology over to our products; that might
be a six-month project. i would be doing my role of product lead, moving forward the schedule in terms of the products, but then also there
might be a tougher project that’s being run on the side.
On scope creep
The biggest thing to do is combat scope creep by hopefully having as
many requirements up front. if the customer is flexible enough to say,
“We’re basically creeping your scope,” if you will, “but we’re willing
to wait another month to get the deliverable because of that,” then i
personally don’t see that as scope creep, but just that the requirements
have changed, and the schedule will change as well.
On managing stakeholders in the government
The program is run with the spirit and innovation of a start-up in silicon Valley, like it was being run out of a garage. However, when running a major project for the DoD, there are many formal processes to
follow, but this spirit of innovation continues to drive the team.
The government provides us the requirements, but we also provide
ideas: “Hey, this is where we think we can take this site. This is what we
think we can do.”
Also, the community [U.s. military members using milsuite] does
the same, saying, “Hey, wouldn’t it be great if you did this?”