V IE WPOIN TS
Review meetings with senior managers in other departments
sailed along smoothly, though.
members, business partners and
Buy-in from the finance department was a whole different matter. Like most successful companies, my organization
requires solid financial justification before bringing on additional resources.
Because of the scale, developing the spreadsheets with
finance to validate the short- and long-term financial benefits
took an enormous amount of time. The scope of this program
impacted more than 1,000 locations in eight regions of the
country, and the resources to support the work were spread
throughout 10 departments.
I also chaired weekly analysis
meetings with technical resources
to discuss schedule issues and
review network analysis proposals
to maximize savings.
In the first year, our customers began expressing approval as
they began to see cost benefits.
Monthly commitments were
consistently met or exceeded. The
annual savings commitment was
exceeded two-and-a-half months
early by 155 percent, translating
into additional savings of several
millions of dollars—confirmed
by the PMO.
Phil Patrick, PMP,
leads a network strategy team at Kaiser
VOICES ON PROJECT MANAGEMENT
5. Build high-performance project teams. Once the business case was finally approved, it was as if a party that started in my garage had morphed into a full-blown ballroom gala. The project management office (PMO) was brought on board to track the financial benefits. Eventually,
we welcomed its tracking and reporting because it was an
independent validation of millions of dollars in savings.
Permanente Information Technology in
Pleasanton, California, USA. He can be
reached through his
blog at l eadfromthe-
The first challenge in the execution phase was how to
structure more than 20 project managers into manageable
teams so that hundreds of planning and analysis meetings with
specialized technical resources were conducted in an organized
fashion. Looking at the entire organization, we created focus
groups, and established regular status and planning meetings
with project managers in different regions to discuss schedule,
budget and change requests for more funding when necessary.
Without leaders at every level, organizational transformation becomes impossible. Rapidly changing market
conditions and fierce competition pose unprecedented
challenges to an organization’s market standing—and
perhaps survival. Action plans and strategies from
organization-savvy workers paying attention to executive
vision enable energies to be channeled into projects with
the most benefit.
Furthermore, if project managers were going to replicate
this effort and build support, they needed to be trained to
present the project objectives and key milestones to their team
Sometimes the great ideas come from a project manager at
the bottom. Such opportunities are rare—so when a promising idea comes your way, be ready to start the party. PM
RAISE YOUR VOICE No one knows project management better than you, the practitioners “in the trenches.” So PM Network launched its Voices on Project Management column.
Every month, project managers will share ideas, experiences and opinions on everything from
sustainability to talent management, and all points in between. If you’re interested in contributing,
please send your idea to email@example.com.