<In This Is
HAIL TO THE CHIEF pg. 26
>> As more organizations learn the value of project management, the role of chief
project officer, or CPO, is gaining traction.
>> A CPO helps the rest of the executive suite prioritize projects and ensure that
all projects in the portfolio align with organizational goals and strategies.
GOT TALENT? pg. 32
>> As world economies attempt to rise out of the recession—with diverse levels of
success—the market for project managers is opening up.
>> However, the demand is limited to highly skilled, credentialed project managers
who can deliver confidently on complex projects.
HEALING A COMMUNITY pg. 38
>> The project to build and staff the first hospital in the Louisville, Kentucky, USA area in
25 years came in right on time and nearly US$3 million under budget.
>> The forward-thinking design focused on maximizing guests’ comfort as well as
TAKING ON THE TIGER AND DRAGON pg. 44
>> Outsourcing stalwarts India and China are facing increasing competition from emerging
markets, including Ukraine, Morocco, Colombia and Vietnam.
>> When evaluating outsourcing destinations for IT projects, companies should look at
access to talent, maturity, longevity and security.
>> Companies must assess their risk tolerance, as many emerging hotspots come with
SO, YOU WANT TO BE A CONSULTANT? pg. 56
>> A career as an independent consultant offers appealing advantages, including setting
one’s own hours and selecting only the projects one wants to take on.
>> Drumming up business will most likely be an ongoing concern, though one job often
leads to another.
“We wanted an entirely new-concept
THE PEACE PROCESS pg. 60
hospital that was
designed and built on
what the patients and
guests optimally wanted
in a healthcare experi-
ence, to what the physi-
cians and staff desired
in functionality and
maximally efficient work
—Stephen A. Williams, Norton Healthcare,
Louisville, Kentucky, USA
>> Conflict among team members is unavoidable, so project managers should try to defuse
any clashes before they derail the project.
>> Open communication and a deep understanding of stakeholder concerns can help
The amount the
project was delivered